Refund policy
Return and Exchange Policy
We maintain a strict no-return-for-refund policy.
If a customer wishes to return an eligible item within the specified return period and the item is unused, unworn, unwashed, and in its original condition with all tags attached, the customer will not receive a cash refund, bank refund, or original payment reversal.
Instead, upon approval of the return, the customer will receive a store discount voucher equal to the value of the approved returned item. The voucher:
- Can only be used for future purchases from our store.
- Is non-transferable and cannot be exchanged for cash.
- Cannot be combined with certain promotional offers unless otherwise stated.
- May have an expiration date as specified on the voucher.
We reserve the right to reject returns that do not meet the eligibility requirements.